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BizBaby picks up every missed call and text, books the job, and leaves you the summary. The follow-ups run themselves. You keep the work.
A missed call is a lost job. After hours, on a ladder, mid-quote — the phone still rings. Most callers don't leave a message. They just call the next name on the list.
Calls, texts, website chats and customer emails. It checks your real hours, calendar and prices, helps the caller, and turns it into booked work — then hands you a tidy summary to approve.
"Do you do hedge trimming, and what would it run me?"
It knows the answer — because it reads your real service list and your business's own notes, not a generic script. When it doesn't know, it takes a message instead of guessing. And when a caller says "book it," a request lands in your queue with one tap between it and your calendar.
On your budget, your customers' privacy, and what it's allowed to do. Every one of these is enforced in the code, not just politely requested.
Bookings, cancellations and new customers wait for your one-tap approval. Nothing final happens without you.
It says goodbye and hangs up — no meter running on a line someone left open.
Robocalls and sales bots are spotted, flagged and dropped in seconds — not minutes on your dime.
Every call has a time limit, and one number can't ring you up all day. Costs stay predictable.
No cards, no payments, no billing changes — that door is bolted shut in the code.
Account details go only to the verified customer they belong to — never a stranger.
The same engine that lets the assistant act runs your back office. Plain-language rules: when something happens, do the thing you'd have done anyway. Turn them on in a click.
When a job is completed, text the customer a review request the next morning.
When an invoice is 3 days overdue, send a friendly reminder — no awkward phone call.
When a quote is approved but no job is scheduled, flag it for the team before it slips.
When a customer goes quiet for 90 days, send a we-miss-you note with a nudge to rebook.
They're not two products bolted together — they're one. The assistant is the friendly face customers reach; the engine is what actually books the job, files the request and sends the follow-up. What the assistant promises, the engine delivers.
Answers the call, understands what's needed, proposes the action.
You see a tidy summary and approve — or edit, or skip.
Books it, files it, reminds the customer, marks the record. Done.
Switch it on in minutes. It answers the next call you'd have missed — and you approve everything it does.