Feature · Scheduling, Tracking & Dispatching

The right crew, the right place, the right time

Assign one or more workers to any job or appointment, shape the day with drag & drop, and watch completion roll in — from the office or the front seat of the truck.

First 3 months free No card required
app.bizbaby.com/appointments
SMSeattle Modern GROWTH ⌕ Search pages 🔔 SP
Service Appointments
Tuesday, April 23 · 5 bookings
+ Add Appointment
TimeCustomerStatusCrew
8:00 – 10:00am
EG
Emmy GoldsteinSpring cleanup · 100 Broadway
Scheduled
MMWW
9:30 – 11:00am
FF
Fiona FreshGutter cleaning · 742 Evergreen Terrace
In progress
MM
12:00 – 2:00pm
PP
Pavel PlanRoof inspection · 410 Pine St
Waiting + Assign workers
3:00 – 4:30pm
LL
Lena LoyalHedge trimming · 999 Madison Ave
Done
WWCR
5:00 – 6:00pm
DR
Dana ReyesEstimate visit · 2200 Alaskan Way
Scheduled
MM
$1,365 booked today · 2 crews out 📅 Calendar View
Scheduled Tue, Apr 23 · 8:00–12:00 100 Broadway — Emmy Goldstein
A handyman on site finishing a job
Completed Roof inspection · Marky M. Logged 4:12 pm — photos attached
app.bizbaby.com/calendar
  
8 AM9101112 PM1
Mon April 15
8:00 · Spring cleanupEmmy G. — Marky M. 9:30 · Estimate visit410 Pine St — Willa W. 10:30 · Hedge trimmingLena L. — Cabinet R. 12:00 · Lawn seedingMaria O. — Willa W. + 2 more
Tue April 16
8:00 · Weekly mowingGreen Lake — crew of 2 9:00 · Sprinkler checkKen W. — Cabinet R. 9:30 · PruningSergio P. — moving…
Wed April 17
8:00 · Gutter cleaningFiona F. — Marky M. 9:30 · Mulch deliveryTara N. — crew of 2 10:30 · Weekly mowingMaple Leaf — crew of 2 12:30 · Backyard redesignPavel P. — crew of 3

Optimize productivity

Build the day in minutes, not phone calls

  • Assign workers to any job

    Put one worker — or a whole crew — on a job or service appointment, in a couple of clicks.

  • Drag & drop the calendar

    Shape a tight day with no gaps between appointments and no double-booking. What used to be a puzzle is now a drag.

  • Reschedule without drama

    Customer needs Thursday instead? Move the job, adjust the details, and everyone involved sees the change.

app.bizbaby.com/jobs/168
#168 · Gutter cleaning — Fiona Fresh
742 Evergreen Terrace · Wed, April 17 · 9:00 – 11:00 am
$220 · approved
📍 Queen Anne route 👷 Marky M. 📷 2 photos ☑ Checklist 4/4
Scheduled In progress Completed $Invoiced
MM

Marky M. started the job on site

9:04 am
MM

Added 2 photos to the checklist

9:47 am
OF

Office extended the end time to 11:30 — customer asked for the side gutters too

10:02 am
WW

Willa W. joined the job from the Fremont stop

10:15 am
MM

Checklist complete · job marked Completed

11:26 am
Add a note for the team…

Elevate operations

Know how every job is going — without asking

  • Status of completion

    See what's in progress, what's done, and what needs a decision. Cancel what can't happen — nothing just disappears.

  • Every change is logged

    Who did what, and when. When a customer asks "what happened with my job?", you have the answer in front of you.

  • Dispatch on the go

    The schedule lives on your phone too — assign, move, and confirm jobs from wherever the day takes you.

A four-person landscaping crew working a flower bed
In progress Backyard redesign · crew of 4 On site since 9:00 — Georgetown
Next stop Hedge trimming · 1:00 pm Fremont — 12 min drive

The schedule isn't rows in a table — it's your crew's whole day, running on time.

Good to know

Frequently asked questions

How does BizBaby simplify scheduling?

Appointments sit on a timeline scheduler with a lane per worker, and you drag one to a new time or a different worker. Jobs, visits, estimates and invoices have their own calendar view, one record type at a time, read only. Included on Essential and up.

Can I dispatch workers while on the go?

Each worker opens their own day on their phone — statuses, photos and payments — and you can book a new appointment onto someone from anywhere. Reassigning a worker or moving an existing job is done in the browser. The app is on Essential and up; the checklists a worker ticks off are Premium and up.

What about last-minute changes to a worker's day?

Reschedule the job or swap the worker on the same record, and everyone assigned sees the new time on their own list. A date or status change writes a log line with the name and the time. Swapping the worker on its own does not write one.

How do I track whether a job got finished?

Jobs run Draft, Approved, In-progress, Completed, Canceled. Appointments run Waiting, In Process, Done, On Hold, Canceled, so an appointment can be parked on hold. Each record keeps a log of who created it, edited it or changed its status, and when.

Are there notifications for schedule updates?

Customers get an appointment confirmation and a cancellation email, on Essential and up. A text when an appointment is booked needs Automations, on Premium and Growth. Nothing is sent when a job is moved or reassigned; workers see the change in their own list.

Can several workers share one job?

Yes — assign one worker or a whole crew to the same job or appointment; everyone assigned sees it on their own schedule. Included on Essential and up.

What is route optimisation?

It orders one worker's appointments for a single day so the driving is shortest, using an external routing service, and you can rebuild or recalculate the route after a stop moves. A route belongs to a worker and a date; there is no vehicle to assign. Included on Essential and up.

What are advanced service hours?

It is one grid for the whole business: for each day of the week and each hour, whether you take bookings and how wide the arrival window is. It is not set per service. Separately, a service can be limited to its own workers' free times. Included on Premium and Growth.

Put your schedule on rails

First 3 months free. No card required. Your calendar will thank you.

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