Feature · Email Marketing & Notifications

Emails that bring customers back.

Promotions, service updates, win-back campaigns, and the automatic system emails in between — all in your brand’s voice, all on autopilot.

First 3 months free No card required
app.bizbaby.com/marketing/campaigns/spring
SMSeattle Modern GROWTH ⌕ Search pages 🔔 SP
To: Inactive 90+ days · 214 peopleSends Mon 8:00 am
Seattle Modern Landscapes <hello@seattlemodern.com>
Subject: 🌷 Spring is here — your yard noticed
Spring cleanup — 10% offfor returning customers · this month only
Hi Emmy — the beds we built last spring are waking up. Want us to come tidy the season in? Book online in two minutes, we’ll bring the crew you know.
Book my cleanup →
Last campaign 38% open · 12 bookings $3,400 booked from one email
The work the campaign books
BookedStraight from the email
app.bizbaby.com/marketing/audiences
Build an audience
Filter your real customer data down to the right list
All customers312
Booked in the last year268
Spent $500+121
VIP audience38

Simplify workload

Your brand, your audience — precisely targeted

  • Custom email templates

    Tweak every email to match your brand design — a consistent feel from first hello to seasonal promo.

  • Filter customers into audiences

    Segment by spending, activity, or any criteria — the right message reaches exactly the right group.

  • Campaigns that pay for themselves

    Open rates and bookings per campaign, tracked — you’ll know which emails actually bring work in.

app.bizbaby.com/marketing/journeys
Customer journey
Set once — runs for every customer
Trigger — job completedchecklist done · invoice paid
⏱ WAIT 1 DAY
Feedback ask“How did we do?” · review link
⏱ AFTER 90 DAYS QUIET
💤
Win-back offer“We miss your yard” · 10% off
This journey booked 12 jobs this month

Optimize productivity

The system emails you never have to remember

  • Welcome & ask for feedback

    New customers get a warm automated hello about your company; finished jobs trigger a friendly review ask.

  • Reactivate and win back

    After a set quiet period, a reminder goes out automatically — customers come back before they’ve fully drifted.

  • Reminders that cut no-shows

    Appointment confirmations and day-before nudges keep your calendar honest without any typing.

Repeat work from repeat customers
This week 9 bookings from campaigns Win-back + spring promo
Reviews 4 new ⭐⭐⭐⭐⭐ this month From automatic feedback asks

The best marketing is a full calendar — these emails quietly keep it that way.

Good to know

Frequently asked questions

Can I segment my list and target specific audiences?

Yes. Build a segment on lifetime spend and on how many days since the customer's last booking, combined with AND or OR, and optionally include every lead or vendor in the same send. Each campaign then reports delivered, bounced, opens and clicks. Included on Growth.

Can campaigns be scheduled and automated?

You can schedule a campaign for one date and time, and cancel that schedule any time before the send starts. Campaigns do not repeat on a cycle - repeat sending comes from event-triggered automations, which are included on Premium and Growth. Campaign scheduling is included on Growth.

Can workflows trigger on customer actions?

Yes. Automations fire on business events: a welcome when you add a customer and send them an invitation, a feedback request three days after a job is marked completed, and a win-back when a customer has been quiet for a set number of days. Included on Premium and Growth.

Can system emails match my brand?

Yes. The layout your automatic emails use - logo, fonts, text colors, headline size - is editable on Growth. The wording of each automatic email is edited in the Automation Center, which is included on Premium and Growth.

How reliable is delivery?

Every send is tracked per campaign — delivered, bounced, invalid, marked spam or unsubscribed, plus opens and clicks — and the numbers land on the campaign's own stats page, so you see what actually arrived rather than what was sent.

Do I pay per email?

Transactional email is $0.0007 per accepted recipient on Essential and Premium, and $0.0005 on Growth. Marketing campaigns are $0.001 per accepted recipient on Growth.

Stay top of mind, automatically

First 3 months free. No card required. Your customers miss you.

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